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Archive for category: Blog

Overcoming Healthcare’s Challenges in Design Thinking

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In a recent posting we discussed “journey mapping” as a tool for improving customer experiences in the healthcare sector. This week, we share thoughts...

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3 Ways Financial Institutions Can Optimize Their Customer Experience

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Design thinking is making positive waves across industries and is enabling companies to rethink and rebuild the way they do business. The same is true...

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Family Helping Family in The Wake of Hurricanes Harvey and Irma

Travel & Hospitality

“I know what it’s like to be in that situation. I was once homeless,” said Genevieve Davis, having seen news reports of Hurricane Harvey’s devastation...

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